used
I did have amazing lessons with tutors. I cannot say any bad words about people who are using the platform. The one star is for the support team and 'problem-solving' of Preply. It was incredibly difficult to avoid silly talk with the bot and start a conversation with a human. The person wrote one answer to me and disappeared for good. I waited around 15 minutes, but she did not come back to me. My problem was not sorted out at all. I was pushed away as far as possible because I wanted to leave the platform. I do not need to use it anymore. So, I asked for a refund of my unused balance, and I read that it is impossible. Guys, be careful!!!
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