Something I keep seeing with small dev teams and game studios:

Someone posts a complaint in Discord. A dev sees it, shares it internally, and within a few hours, the team is scrambling. Sprint gets reshuffled. Engineers are investigating. By the time anyone checks if it's actually widespread, you've already burned two days on what turns out to be one person's edge case.

I saw this pattern constantly when I was in DevRel at Roblox and on the product team at Rec Room. The loudest complaint always won by default because nobody could quickly answer "is this five people or five hundred?"