Emma Alam

Emma Alam

Head of Marketing at UCL Ventures

About

I am a strategic marketing leader with over 16 years’ experience developing and delivering marketing, brand and communications strategies across the innovation, technology and life sciences sectors.

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Tastemaker
Tastemaker
Gone streaking
Gone streaking
Gone streaking 5
Gone streaking 5

Forums

3d ago

I did not check my analytics for six weeks and my retention increased.

This is completely counterintuitive, and here s why. I was monitoring the dashboard on a daily basis and whenever I saw a drop, I acted on it. Whether it was a new tooltip, or an email, or any other little push that felt right.

But together all these pushes made the product look unstable like something that could not decide what it wants from its users at the moment.

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