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Gil Gleft a comment
As an early adopter of practical technologies, I can testify it is one of the most efficient support tools I have ever tried. and I'm talking on both sides of the support, the support requester and the support provider. Since it has the ability to literally create an easy short guided steps library, with many sharing options, it can be useful many times by the support side, and by the supported...
GuiddeHow-to videos made simple