For the last six months, our customer support inbox has been mostly quiet. Whenever we sent out NPS surveys, the responses were positive. I genuinely thought our retention was solid.
Then I pulled our cohort retention report and realized we were bleeding. Over the last 90 days, we lost nearly 40% of our paying users.
The most frustrating part? When I went back through our support tickets and emails for those specific accounts, I found almost zero complaints. They just... left.
I decided to dig into the product analytics for the accounts that churned. The pattern was incredibly obvious in hindsight:
I kept running into the same problem: tools that turn your clicks into a how-to guide upload your screen to a cloud. That doesn't work for client work, internal tools or anything with customer data on screen.
So I built Stepwise, which runs entirely on your Mac. You press record, click through a task, and press stop. You get a step-by-step guide with a screenshot and caption for every click, the screen recording kept next to the steps, and a PDF you can share. No account, no analytics.
It's a free download, and Pro (unlimited guides and exports, no footer) is $9/month or $69/year with a 14-day trial.
We built @QApilot MCP after hearing from developers who wanted a way to test their Android apps before merging code. It let's Claude, Cursor or Codex interact with an Android app and run test flows from plain English. We'd genuinely lobe to hear from other developers here... What part of mobile testing do you still find hardest to automate? We are starting with Android and this launch is a big opportunity for us to learn from the community.
