Ian Powell's profile on Product Hunt

About

Runs a 12k member Slack for ops folks, so spotting useful tools early is half the job. Most days are spent answering questions, connecting people, and quietly deleting spam. Product Hunt is where half the tools in that Slack got discovered. Feedback here tends to be honest, which is exactly why it's worth posting.

Badges

Tastemaker

Gone streaking

Forums

p/unleashx

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1d ago

Should AI agents have names?

Our AI employees have names. Peter is an SDR, Kavya sells insurance, Arjun is a loan officer, Priya handles renewals.

We did it because customers found it easier to talk about "Peter's pipeline" than "the lead qualification workflow." Teams started treating the agents like colleagues with a job, which made it easier to define what each one owns.

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8d ago

The night I almost deleted everything

I hit a wall last year. The product was not growing, the list was long, and I was tired in a way that sleep was not fixing.

I remember sitting there with my cursor over the delete button, not because I would actually do it, but because I wanted the feeling of an exit.

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9d ago

Thing I built that only one person uses and I keep paying for

There is a feature in my product that exactly one customer uses. It costs me infrastructure, maintenance, and a little attention every month. The numbers say I should have killed it two years ago.

I keep it because I remember the conversation when they asked for it. They were at a company with a real problem, and I was small enough to actually solve it for them. It was one of the first times I felt like I was building something that mattered to a specific human being.