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Ilija Milovicleft a comment
Hey Product Hunt! I built Velax.ai because I was frustrated with Intercom's reporting. We use Intercom at our company (hotel tech SaaS) and pay serious money for it. But when it comes to understanding what's actually happening in our support queue — which customers are at risk, which agents need help, whether Fin AI is actually saving us time — Intercom gives you almost nothing. So I built the...
Velax.aiAI-powered support analytics for Intercom teams
Velax.ai connects to your Intercom workspace in 2 minutes and shows you
everything native reporting misses: AI categorization, customer health scores,
agent quality scoring, Fin AI performance tracking, escalation risk prediction,
and automated reporting.
Velax.aiAI-powered support analytics for Intercom teams
Cloud-based hotel & vacation rental management system, with integrated channel manager, and booking engine for direct, commision free bookings.
Automatize your business, save time, and increase revenue
OTA Sync - Connection MattersCloud-based Property & Hotel Management Solution