What's great
customer support (8)email deliverability (5)
First and foremost was the outstanding customer support provided by Gloria, Matheus, Ivan and Denise in explaining and setting up the account. Setting up the account was a lot easier than I had imagined until I reached the domain stage. This stage caused me a bit of grief.
What needs improvement
Provide a little more detailed information on the requirement for setting up a domain name considering that not all persons are "techies". Our group utilizes MailerLite strictly for the issuance of newsletters and bulletins so our requirements are limited in regards to all of the services provided by MailerLite.
vs Alternatives
Recommendations from a third party CRM article which provided a number of industry options and associated pros and cons.
How quickly does customer support respond on weekdays?
Very quickly.
Are email templates mobile-responsive by default?
Created our own.
Is Facebook Audiences sync reliable and timely?
N/A
Ratings
Ease of use
Reliability
Value for money
Customization
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