Johnnie Kuvalis

Customer Engagement Assistant

About

I interact with customers and encourage ongoing communication between them and the organization. My role includes responding to questions and sharing useful information. I aim to maintain a positive relationship with customers.

Badges

Tastemaker

Gone streaking

Forums

p/rankfender

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6d ago

Featured

We spent 6 months building for enterprise. Nobody bought it.

We thought we were ready.

Bigger deals. Fewer customers. Better margins. That was the dream.

So we built enterprise features. SSO. Advanced permissions. Audit logs. A whole new pricing tier starting at $2,000/month.

We spent 6 months. Three engineers. One dedicated product manager. Endless meetings about "enterprise readiness."

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5d ago

Featured

What are your favorite business and startup podcasts?

I genuinely love listening to podcasts. It's one of the best ways I've found to stay on top of new trends, pick up strategies I wouldn't have discovered otherwise, and come across founders and operators I'd never stumble on through regular reading.

So I'm always on the lookout for new ones worth adding to the rotation.