I tested 10 prompts like "best tool for X" in ChatGPT, Perplexity and Gemini. Our product came up in 2 of 30 answers, and a competitor with less traffic showed up in 14.
Curious how others approach this:
Do you track AI mentions at all, or is it too early to matter?
Has anything you changed (docs, reviews, comparison pages) actually moved the needle?
Is "AI search visibility" a real channel yet, or mostly hype?
Concept illustration for the CRM idea I m researching.
I m a beginner SaaS builder currently working on a unified chat CRM. The idea is to bring customer conversations from different channels into one place and help businesses keep track of contacts and follow-ups.