used
They have charged my card 3 times unauthorized the first time I delayed my account second time delayed my account third I caught before they shipped and the customer service said they couldn’t stop the shipment or return it but they could close my account well surprise they charged me again! Went to the bank and made a fraud report bc I have messages showing I told them they couldn’t charge me. Scam company don’t give them your card info
What needs improvement
poor customer service (31)auto-ship issues (12)
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