Dave Mitchel

Dave Mitchel

Support Manager at Dyson
Astro

What's great

In my role as a Support Manager at Dyson, our team needs to accurately diagnose regional firmware issues and access country-specific support portals for our products. A customer in Sydney might be experiencing an issue with their air purifier that we can't replicate in our UK logs.

We integrated AstroProxy into our diagnostic workflow,

What needs improvement

I don`t know

vs Alternatives

Perfect to me

Ratings
Ease of use
Reliability
Value for money
Customization
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