Matt Marrocco

Matt Marrocco

Brand builder 💡>🧱>💰
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Product designer, founder, leader, and brand builder with 20 years experience. I’ve built my own 6 figure brands and worked with some of the biggest brands on earth.

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Nika•

8mo ago

Will HR positions survive the rise of AI?

I often see the media sharing articles about layoffs due to AI, how junior programmer positions are less in demand, how there is also a decreased interest in copywriters and graphic designers, etc.

About 2 weeks ago, Teammates launched a tool (AI HR-ist), and right now I came across a post from a local marketer who shared interesting data about Ask AI (an internal AI/chatbot system), which today handles almost 94% of all routine HR requests, such as:

  • vacation requests

  • onboarding new employees

  • payroll information and attendance records

  • benefit selection and answers to basic employment questions

Results of AI implementation at IBM

  • 94% of the HR agenda is automated

  • Payroll, vacation, administration even terminations have been automated

  • $3.5 billion saved

  • 40% drop in HR costs

IBM also claims that employees are happier. The HR department s internal NPS score increased from -35 to +74 after the implementation of AskHR (source: HR Asia). 6% of questions are still directed at people AI has not yet completely replaced complex or emotionally sensitive situations.

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