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Smaply is an online tool to create professional journey maps, personas and stakeholder maps. Collaborate with your team, share maps, collect feedback and create high-quality exports in diverse formats to present your findings to your team or client.
Smaply – Professional Journey MappingJourney maps, personas and more – your CX insights hub
This is Service Design ThinkingAn introduction to service design, curated by 23 authors.
ExperienceFellow is a research app that enables your customers or employees to give you real-time feedback on their experience with your product or service.
ExperienceFellowCollect cx feedback with a simple mobile app