Michael Zelensky

Michael Zelensky

Founder @ liteed.com
1 point

Forums

Liteed Chatbot - AI widget trained on your docs

Liteed Chatbot is a free AI web widget trained on your documents and FAQ. Add one snippet and your site gets a 24x7 assistant that responds in real time using your own content. Review sessions in the dashboard, update knowledge anytime, support multiple bots and websites, auto detect language, customize theme, and integrate via developer API. Part of the Liteed Automation Platform.

Liteed ITS - AI-powered, event-driven issue tracking with SLA

Liteed ITS is an AI-native, event-driven issue tracking system with SLA automation. Manage projects, issues, priorities, and escalations. Every change emits events via the Liteed Event Bus to trigger workflows across Slack/Teams, Jira/Linear/GitHub, CRM, and internal services. AI can analyze issues, suggest priority and SLA policy, summarize threads, and help detect risk patterns before breaches.

Liteed CRM - Automation-ready CRM for outbound-driven teams

Liteed CRM is a lightweight, automation-ready CRM for founders and B2B SaaS teams running outbound daily. Manage contacts, companies, deals, tasks, and notes in one structured system built for execution, not vanity dashboards. Create follow-up email sequences and schedule sending in the recipient timezone, with status tracking. Liteed CRM is powered by Liteed Core, so you can extend it with AI-assisted drafting and event-driven automations without migrating or rebuilding your stack.

Liteed Core - Automation as infrastructure for modern teams

Liteed Core is a modular automation platform that bridges ad-hoc scripting and enterprise systems. Build secure microservices, automate workflows, integrate SaaS tools, and deploy in cloud or on-prem environments — all under a unified API and architecture.

Support SLA Escalation Automation - Stop silent SLA breaches. Escalate early.

Support SLAs still break silently because risk is invisible until it is too late. This system makes SLA a first-class concern. It continuously tracks SLA state, detects risk early, escalates with clear ownership, and creates engineering work with full context when needed. No dashboards to babysit. No heroics. No lost escalations.

Liteed AI Advisor - Daily AI advice, progress logs, chat, and assistants

AI-Advisor is a daily guidance and automation tool for founders and small teams. It learns your business from progress logs and context, gives clear daily advice, and provides real-time chat for quick questions. You can track progress, set up scheduled workers, and create website assistants that help visitors in real time. A simple way to get strategic guidance and automation without hiring consultants.