been using it for about a week (generous free tier, now i'm buying Pro) and honestly impressed with how much it handles on its own. if you're spending hours every week stitching together different tools just to run outbound: warmup, lead lists, sequences, follow-ups, this pretty much replaces all of that. you describe who you're trying to reach and it takes over from there. way less manual work than the usual setup.
This is seriously good. If you need something to handle customer calls and chats, just get this. Super easy to set up, works great, and actually saves you time. No complaints so far. Definitely recommend.