Nick Coffee

Nick Coffee

Founder. 10 years in outbound sales.
14 points

About

Spent 10 years building and running outbound sales at dev infrastructure startups - Sumo Logic, Harness, Edge Delta. Started by cold outbounding my way into sales internships. Still at it. Building Vox Labs. The problem for many agencies and founding teams: setting up and managing outbound infrastructure is challenging and requires expertise. We're fixing that with "pair prospecting," outbound designed for humans and AI agents to work together. Here to support great products and connect with other builders.

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Forums

Lu Karina•

4d ago

What auth provider are you using in your stack, and would you choose it again?

Curious what the community is running for authentication/authorization in their apps (e.g. Auth0, Supabase Auth, Clerk, Firebase Auth, Cognito, etc.)

A few things I'd love to hear your take on:

  • What provider are you using and what's your primary stack? (e.g. Next.js + Clerk, Go + Auth0, etc.)

  • What's the one thing that surprised you , good or bad ?

  • Would you make the same call today? Especially curious if you've hit scaling pain.

For context: I'm building a B2C application with my own database layer, and currently in the process of evaluating which authentication provider best fits the architecture. Trying to understand how others are handling the auth <> database relationship and what influenced your final decision.

Jake Friedberg•

4d ago

How do you define progress in the earliest days after launch?

Working towards launching my app.
It's too early for meaningful data, growth trends, or any real signal on what's working, and I'm okay with that.

What I've noticed though is that the internet is full of milestone posts. First 100 users, $10k MRR, viral launches. And when you're pre-data, it's easy to accidentally use someone else's month 18 as your week 1 benchmark.

I'm not losing sleep over it, but it did get me thinking about how founders define meaningful progress before the numbers are there to tell the story.

My current approach is staying focused on qualitative signals are the right people finding it, are early users actually engaging, are conversations happening. But I'm curious what others have done:

"Book a demo" is killing your pipeline — not saving it

We've been analyzing demo funnels across B2B SaaS companies, and the pattern is consistent: the "Book a demo" button creates a 5 9 day gap between peak buyer intent and first product contact.

By the time the call happens, half the excitement is gone. No-show rates climb. Reps spend the first 15 minutes on basics the prospect would've preferred to explore alone.
The fix isn't a better calendar tool. It's removing the wait entirely.

We built Naoma to replace that gap with an instant AI demo live, conversational, running in the browser 24/7. The prospect gets a real product walkthrough the moment they click. We route qualified leads straight to sales.

In early pilots, we're seeing 6 20% visitor-to-demo conversion, which for most inbound funnels is a meaningful jump from the default.

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