A voice agent that makes up answers is worst feeling you can give to the callers. Callers ask about prices, policies and product details, and a wrong answer costs trust. With our Knowledge Base feature, you upload your files, paste text or point it at your website. During a call, the agent looks up the answer in your material and uses it. This works with long, multi-page documents. Lets you to add or update content without rewriting the agent and you can switch it off for agents that do not need lookups.
A short pause can happen while it looks something up. The answer is worth the wait.
DocVault AI is a mobile-first private document vault with secure account sign-in, protected cloud file storage, document search and folders, image enhancement, OCR, profile and next-of-kin details, JSON backup export, and PWA install support.
