Very transparent with the product development and seem to be going above and beyond to overcome the setbacks from the pandemic and now with the world turmoil. I don't see how anyone can say anything bad about MAGFAST. I'm invested and patiently waiting to receive the products and I trust they will be the better than the best in the market of chargers and just added to the lineup, charging cables. Customer support has been exceptional in response to all of my concerns when I have contacted them. They were very easy to talk to and made sure I was satisfied with the answers to my questions. I have followed the weekly updates on the the progress of the products. What other company has done that? I'm not a current user yet but will be soon.
What's great
excellent customer support (26)frequent updates (29)transparent communication (25)
What needs improvement
product not yet received (13)pandemic-related delays (13)
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