Rachel Schall Thomas

Rachel Schall Thomas

Co-founder @ Subtext

About

I’m a CEO and operator with a track record of building organizations from the ground up. I co-founded Lean In and led it for thirteen years, growing it from an idea into one of the largest women’s leadership organizations in the world. I co-created Women in the Workplace with McKinsey & Company, the largest and most cited study of women in corporate workplaces. I co-founded Subtext, the first collaborative reading platform for K–12 schools, which was venture-funded and later acquired. I was Playdom’s first marketing executive and a member of the leadership team, helping take the company from below-radar to #2 in social gaming.

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Tastemaker
Tastemaker
Gone streaking
Gone streaking

Forums

Shiplog after 30 days: everything I've learned about changelogs no one ever reads

Last month I released Shiplog, a simple service that generates a changelog page out of merged pull requests. The reason why I made it was that I kept forgetting to write down release notes for my personal projects and the users were asking me what had changed.

Here is what I have learned from the first 30 days of using Shiplog. People generally do not read changelogs, but those who do, are your best clients. Two of the first users told me that they look at the page before making the decision to renew their subscription. Another thing is that automatically generated notes sound like written by a robot, so I added a possibility to edit them before publishing.

Ex-support rep, now building software for those who handle the tickets

Hi Product Hunt! For six years, I helped customers in a payment company as an agent and then as a team lead. There were two lessons I learned from this experience that aren t taught in any course. Firstly, people don t often state their problem in the first contact. Secondly, the software created for support work is created by those who never worked a queue on Monday mornings.

A year ago, I started learning programming skills myself using Cursor and a huge amount of perseverance. The first build I did was pretty embarrassing it was a macro manager that worked only on my laptop. Now I have another small build called Queuelight, which marks tickets that might become an escalation based on customer s second message.

Whom would you trust more for multi-file refactoring, Cursor or Claude Code?

I have been using both tools for approximately three months now for the same side project - a small Next.js application that is powered by Supabase. It is hard to distinguish between these tools when I need to make some quick changes in one file. The difference appears when my changes affect six or seven files.

When using Cursor, I usually review as I go because the diff is visible in the editor. When using Claude Code in the terminal, I provide a larger instruction and then review at the end. The first one feels more secure, while the latter feels faster if I already know what I want.

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