Marina

Marina

Graphic Designer
ClipDrop
The background remover tool is great when it works, but I paid for a one-month service, and some days it doesn't work at all! I have written about six times, and they have not answered any of my emails. Customer service is inexistent!! I feel cheated and frustrated that I can't use something I paid for and even more so when I need it for my work. I would like to think that they are a small team of people and can't keep up with so many complaints, but they could at least let us know. The total lack of response seems disrespectful to me.

What's great

background removal tool (1)

What needs improvement

subscription issues (4)customer support (7)