Shannon McIntosh

CommandBar is now Command AI. - Nudge Platform — AI-assisted nudges, hints, and messages to guide users in a personalized ways that don’t annoy them. - AI Agent — an AI chat agent that can answer user questions, perform actions for them, and co-browse.

Native versions of CommandBar’s non-annoying user assistance tools, for mobile web, iOS, and Android apps. Give users an AI copilot to answer their questions, nudge to leave a 5⭐️ review after a magic moment, and access helpful content without leaving the app.

Copilot is an embedded user assistant (yes, AI-powered) that can answer user questions, trigger in-product walkthroughs on the fly, and even complete actions for your users. It can be configured without code for any product.

Magic tour links let anyone on your team, in any role, create personalized in-product tours that you can share with a link. Create red-carpet-walkthroughs for sales prospects, embed tours in empty states, share them when a user writes into support, and more.

HelpHub is the easiest way to embed a beautiful, reliable, enterprise-grade AI chat experience into your site. Upload docs, link your site URL, or sync your CMS. Plus natural language search, personalized suggestions, and citations – all in one widget.

Make help content searchable in-app, supercharged with AI. HelpHub is 3 things: semantic search across your help docs, instant answers to frequently asked questions via AI, and a beautiful in-app widget for displaying it all.

A collection of widgets to onboard users, announce features, tour new product experiences, and showcase help content and walkthrough videos. Configurable without code, customized to your brand, and personalized to increase user conversion and retention.