Ubed Rahman

Ubed Rahman

Global L&D Manager
Resume Io
This company is a huge scam. They gave me a paid trail of one week and at the end of the week auto-renewed the subscription and charged me for £16.24. There was no option on their website to set the subscription to not auto renew. When I contacted them in few minutes after they charged my card, they cancelled the subscription but refused to refund my money. They are offering to pause the subscription and asking me to use it, when I don't want to. They took my money away, for the services I did not use or intent to use and are refusing to refund even after cancelling my subscription. The take out money off your account even before the end of 7 days trail period.

What needs improvement

poor customer service (11)deceptive billing practices (18)lack of refund policy (14)auto-renewal subscription (18)
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