Do not use the carrier! Their service is unreliable and their customer service is only available via chat. Wait times can be up to two hours. If you end service with them be sure to request a refund within 24 hours. Refunds are not automatic and this is not stated on their website.
What needs improvement
poor customer service (23)billing issues (5)chat-only support (9)long wait times for support (10)unreliable connection (15)misleading advertising (6)
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