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recent
p/general
by
Adil Ali
•
5d ago
Has anyone improved conversion rates by replacing live support chat with better self-serve docs?
... offer instead of relying on chat support to explain basic details. It turns out immediate chat support was becoming a crutch that prevented buyers from truly understanding the product. Have you ever removed live chat or widgets to encourage
better
self
-serve buyers? Comment from Hisashi Space(@hisashispace): I went the other way on support. I automate most of my business, but people want a person to answer them, and satisfaction drops once they figure ...
1
2
p/burnlink
by
Joy G. Majumdar
•
5mo ago
BurnLink – Share Files Like They Were Never There
... open-source file sharing tool for people who actually care about privacy. Ever sent sensitive data through email ? Or watched your files sit on someone's cloud forever ? We built BurnLink because the
alternative
to privacy shouldn't be inconvenience. The Problem Most file sharing services are built for convenience - not trust. Your files sit on company servers, encrypted (maybe), logged (definitely), and stuck in someone's infrastructure indefinitely. Meet BurnLink Zero-knowledge, end-to-end encrypted file sharing ... ... slowdowns Who Uses It? Sending API keys and credentials safely Sharing confidential documents with clients Team members exchanging sensitive configs Anyone who wants their data to actually disappear What's New in v1.2.0? Improved performance, enhanced security audits, and
better
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