... picturing 'him', as this serious tech guy who gets the job done :) I love this question! Comment from Adana Marukhyan(@adana): @ilyasb  I imagined him as well! =D A cool professional! I'd call him Janus! Comment from Adana Marukhyan(@adana): @mostafahosseini  I wouldn t say it s boring. And Patch is a good name too =) Comment from Adana Marukhyan(@adana): @davidoduk  That's great, an office full of agents! =) Do they all have names? Comment from ... ... great idea Comment from Mostafa Hosseini(@mostafahosseini): @adana  Patch is a great name short enough to remember and it signals small fix without sounding like another generic assistant. Curious what you have Patch do day to day versus