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p/self-promotion
by
Abdur Rouf Jibon
•
5mo ago
We replaced the customer support rep with AI
... just hard rules, there s some adaptive behavior in how it evaluates. And yeah, if needed, user can always jump in and change the status manually. Comment from vishal(@vishal7017): @The space is crowded - Respond , ManyChat,
Wati
, Gallabox all do unified inbox. But most of them are built for support teams, not sales. What stands out here is the lead qualification angle. Most tools just reply, they don't qualify and hand off hot buyers automatically. That's actually ...
3
2
p/wappbiz
by
Sreerag
•
1yr ago
Anyone using a WhatsApp Chatbot for their business? Results?
... WhatsApp chatbot not for marketing, but for a marketplace platform ( https://cloomi.ai ) which connects patients with healthcare service providers. Works very well, but the API is not well-developed, nor well-maintained. My view is Meta has an AppStore
competitor
on its hands, but just doesn't seem to know it. A lot of standalone apps really don't need to be. As part of the platform I have developed a simple WhatsApp reminder applet that ... ... harwage, where quick replies can drive more conversions. For us, using a WhatsApp chatbot helped automate FAQs, capture leads during off-hours, and even guide customers toward specific product categories like our tunic dress collection. We tested platforms like
WATI
10
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