AMA - Co-Founder / CEO of Vidyard and GP of Garage Capital

@jadsanaknaki - what are the customers / users saying? Why aren't they converting? What are your conversion rates? (I'd like to comp them on industry benchmarks). There are things you can do to remove friction in the process, but if the product value isn't clear, you'll hit a CR asymptote at some point no matter how much "growth hacking" you do.

@michaellitt Thank you so much Michael. Very insightful :)

@tyler_campaigne - great Q TC! As you know, all those categories you mentioned are how solutions are delivered (ie. business models, technology models, etc.) vs. opportunities in themselves. IMO, the key to creating value, is to help provide leverage to a particular user with a repeatable problem that's expensive for them to solve. And so, the biggest opportunities exist in industries that founders (often young / fairly inexperienced) don't have experience with. For example, many founders build social products because it's the world they know. When we were in YC, every 2nd startup was a music streaming service. :P The real opportunities exist in marrying things like sharing economy, blockchain, and GAI (for example) to give leverage in under-served spaces. Ie. Build a solution for a problem, vs. a solution in search of a problem. To be clear, we didn't invest in many crypto companies, because the founders had a very hard time articulating the problem they were solving. At the time, this made me feel stupid, but in retrospect, it's because the problem wasn't big or understandable enough. So, if I were founding a company today, I'd look at big and un-sexy industries where things are done very inefficiently and use GAI / blockchain to improve them. Vertical SaaS has been proven to build big value if the vertical is tall enough and founders are proving that sometimes you can traverse verticals with small changes to the way the tech works or is described. Get dirty with people in industries you don't know much about. Maybe you're already in an underserved industry that has a clear problem that you know how to solve - that's how we define founder / market fit.

@derek_jouppi1 - Thanks Derek - I do love a solid Vidyard :P. Where are you building Advite?

@michaellitt in Toronto. Happy to come down to KW - I just sent you a message on LinkedIn.

@carissajansen - I'll make sure to take a look. Congrats - big step with many more bigger steps to come!

@laura_smith_owen - we do but it's not within our experience / wheelhouse and so we often look for validation from the syndicate or the network. Are you building in Canada?

@michaellitt Thank you! We are based outside of Kansas City but will launch in the US and Canada in December.