Arrows - Collaborative onboarding for high-touch customers

Love this! You're tackling a real problem and hitting a critical moment in the customer journey!

Looks great! Thanks for sharing. Seems really helpful for managing the process with our most important customers.

My account management team is HYPED to give clients more context with their onboarding and build out a better process than emails/calls/spreadsheets and move that all into Arrows.

I love the approach @danielzarick and @benedictfritz are taking to build Arrows - iterative, intentional, and collaborative with customers. It's not often that I take a peek behind the curtain of a startup and find a quietly competent team embracing the early stages of building a product and company with such poise and enjoyment (despite the challenges of bringing a product/company to market). It makes perfect sense that these two are building a SaaS product that is based on relationships - I've known DZ and Benedict for years and their approach to life is just that: relational. They understand people, they know how to foster and maintain connections. Who better to help you with onboarding new customers?? I don't personally have a company that could use Arrows, currently, but I'll be sharing this with everyone I know who might benefit from B2B customer onboarding support.

Very excited to give Arrows a spin. There's a big need for this type of product, as even the best SaaS products struggle with onboarding, in my experience. Congrats on the launch!