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Giodio Mitaart

Announcement Broadcast - Keep users informed, without interrupting them

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Announcement Broadcast lets teams share important updates as a banner on their website or directly inside the chat widget, so users stay informed without interrupting the conversation. By making updates visible in-context, it reduces repetitive questions about maintenance, policy changes, or feature updates, and helps support teams focus on real issues instead of repeating the same answers. We built Announcement Broadcast to keep communication clear, proactive, and seamless for everyone.

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Giodio Mitaart
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Hey Product Hunt 👋 A lot of support questions are really about missing context, but most teams still rely on emails or status pages to explain what’s going on. With Announcement Broadcast, AskYura lets teams share important updates as banners on their website or directly inside the chat widget, so users stay informed without interrupting conversations. With Announcement Broadcast, you can: 📢 Inform users without interrupting chat. 🔁 Reduce repetitive update-related questions. 🧩 Centralize communication in one place. ✨ Keep the chat experience clean and focused. Real use cases we designed this for: 🔧 Announce scheduled maintenance directly in chat. 📜 Share policy updates or feature changes without sending emails. 🚨 Highlight temporary issues so agents don’t explain the same thing 100x. It’s a small UX decision, but it meaningfully reduces back-and-forth and keeps support feeling calm and human. We’d love to hear how you share updates with users today,or where in-chat announcements could make the biggest difference for your team.