Cool! It is a great tool on these lockdown & telework times in order to provide better customer service nowadays. What is the average internet bandwidth needed per customer?
@williampv The screen sharing sends DOM elements instead of pixels, so it requires very little bandwidth (<~10kb/sec in most cases) unless you request a full screen share. The bitrates dynamically adjust during audio calls, but it should average at ~192kb/s.
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Looks interesting, but why on your own website do you use Intercom chat and not Cohere? Am I missing something?
This is awesome! I had a similar idea last year, I worked on it for ~3 months but neglected it eventually, after my work place (politely) asked me to.
It turned out to be _a lot_ of work, as I was aiming at building a marketplace where site owners, on one hand, and support personnel, on the other, can find each other. Meaning, you can sign up either as a site owner and look for support personnel for your site, or sign up as a support person and look for sites who are seeking one.
The reason I went with a marketplace was that I believed most site owners donβt have the people or tools needed to provide high quality support through video chat.
You can check it out at https://polychat.io (itβs incomplete)
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