Hiten Shah

Unlimited Free Surveys by Crazy Egg - Get fast user feedback, directly on your website. No limits.

Dynamically target website visitors to collect NPS, feedback, support requests, and more. Customize flows with conditional branching logic. Send email, Slack notifications, or Zapier triggers when responses come in.

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Hiten Shah

Hey Product Hunt!

I’m Hiten, Co-Founder & CEO at Crazy Egg. We’re launching a new Surveys tool for websites, free for everyone today.

What it is
A Survey tool for collecting input directly from visitors to your website, without sending them away.

Who it’s for
Everyone with a website to manage: founders, marketers, product managers, entrepreneurs, freelancers.

What makes Surveys by Crazy Egg different:

🚀 Launches via popup overlay, so you keep visitors on your site
🎨 Customizable branding
🎯 Trigger based on device type, page, or visitor behavior
🔗 Setup step-by-step conditional branching (optional)
📤 Send Slacks, emails, or Zapier triggers when a response comes in (optional)
💲 Comes with unlimited surveys and responses, for free!

Where do I sign up?
Start using it free at crazyegg.com/surveys

No credit card required.

Ryan Hoover

Hiten! Back in the saddle with a company he founded in 2006. Excellent time to reinvent this category.

Hiten Shah

@rrhoover =) we started the product in 2005, so 20 years now!

Victor Crum

Been a fan of Crazy Egg since the early heatmap days adding unlimited surveys feels like a smart evolution.

Rajpurohit Vijesh

We struggle with understanding user behavior, and this looks like it could really help!

Hiten Shah

@rajpurohit_vijesh yup! let me know if you have any questions or need any tips as you get started.

Joe Suh

Fan of Crazyegg when they first launched heatmaps 20 years ago!

Wondering if the user behavior targeting includes delayed popup. Ex user has been reading a chatbot response for more than 20 seconds so we can ask them what they thought of the response

Hiten Shah

@joe_suh ya we have delays in there. here are all the various options we currently have too.

Joe Suh

@hnshah nice, I can see an exit-intent survey being really useful

Steven Puri

Hiten - looks awesome - in the middle of installing.

do the "user behavior" triggers include closing the tab (bouncing)? or only actions within the site?

Steven Puri

@hnshah perfect. I'm in.

Emma Noah

Hard to believe Crazy Egg has been around since 2005 and still rolling out useful updates like this impressive longevity.

Hiten Shah

@emma_noah2 so much more to come =)

Christy Chen

Free unlimited surveys with on-site popups? That’s huge. We all know the importance of surveys, but it’s often hard to collect enough high-quality responses