"Suggest" vs "do": where does your team draw the line with AI?
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Building dolv forced us to answer a question
I used to wave away: should the AI suggest the next action, or just do it?
Suggesting feels safe. But if every suggestion still needs a human to click through five tools, you've saved maybe 30 seconds.
Doing is faster, and also a lot scarier when it's a customer-facing email or a CRM change.
Where I've landed (for now, ask me again in 3 months):
- internal, reversible stuff: let it do
- anything a customer sees: draft first, human approves
- anything touching money or contracts: suggest only
Not saying that's right. Curious where your team draws it, and whether the line moved after something went sideways.
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