"Suggest" vs "do": where does your team draw the line with AI?

by•

Building dolv forced us to answer a question

I used to wave away: should the AI suggest the next action, or just do it?

Suggesting feels safe. But if every suggestion still needs a human to click through five tools, you've saved maybe 30 seconds.

Doing is faster, and also a lot scarier when it's a customer-facing email or a CRM change.

Where I've landed (for now, ask me again in 3 months):

- internal, reversible stuff: let it do

- anything a customer sees: draft first, human approves

- anything touching money or contracts: suggest only

Not saying that's right. Curious where your team draws it, and whether the line moved after something went sideways.

3 views

Add a comment

Replies

Be the first to reply

Have a question or a thought to share? Add a comment above to start the conversation.