Eagle
A self-hosted support ticket system built with Laravel
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Liam Seys

Eagle - A self-hosted support ticket system built with Laravel

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Self-hosted support ticket system built with Laravel. Manage clients, track tickets, turn emails into tickets, and organize your Help Center. Simple, open-source, and fully customizable.

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Liam Seys
Maker
📌
Hi Product Hunters! 👋 I’m excited to launch my self-hosted support ticket system built with Laravel. Manage clients, track tickets, and turn emails into support tickets effortlessly. - Manage client profiles and view their ticket history in one place. - Create, track, and manage tickets easily. - Automatically convert incoming emails into support tickets. - Set up escalations that require approval before processing. - Organize a Help Center with articles and forms that create tickets. - Create groups for teams and streamline ticket assignment. - Manage user permissions for secure access control. Would love to hear your thoughts and feedback! 🚀
Matteo Rider

@liamseys With a clean UI and fantastic features it’s a solid support tool for developers and startups alike.

Janyk Steenbeek

Had the pleasure of testdriving this and it's a great piece of work! Great that it is built on top of Laravel and Filament, so easily extensible as well. Good luck with the launch today! 🦅

Liam Seys
Maker

@janyksteenbeek Hi Janyk! 😊 Thanks for your support, I'm happy you like the product. Feel free to share any feedback you have!

Charlotte Richardson

This looks amazing especially for smaller teams looking to dodge those SaaS fees. Is there a way to customize email-to-ticket parsing for branded responses?

Matteo Rider

I love how this strikes a balance between simplicity and functionality. Can this be set up on shared hosting or does it need a dedicated server to run effectively?