Pavel Petrenko

Evolvoom.io - AI sales rep that brings customers back over email & SMS

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Evolvoom is an AI customer retention platform for ecommerce brands that want their customers to feel genuinely remembered and cared for. It connects to your store, understands each customer’s journey, and sends messages that feel like they were written just for them - not broadcast to a list. Beyond email, Evolvoom AI now can reach out and have conversations via SMS too, recommending products, bringing people back to their carts, and answering questions in a warm, human way.

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Pavel Petrenko
Hey Product Hunt community! I’m Pavel - one of the founders of Evolvoom.io. As acquisition keeps getting more expensive, so many small ecommerce and dropshipping store owners told us the same thing: “We know retention matters, but we don’t have the time or people to do it well.” ​ That’s why we built Evolvoom as an AI-powered retention partner, not “just another marketing tool.” It connects to your store, learns from order history and behavior, and then: - Writes and sends truly personalized 1:1 messages - Runs winback, post‑purchase, and re‑engagement flows - Tracks every conversation and recovery in one place ​ Today, we’re especially excited about a new piece: our AI can now hold natural, two‑way conversations over SMS, not only email. Customers can reply like they would to a friend, and the AI answers questions, nudges them back to their carts, and helps build long‑term loyalty without feeling spammy. If you’re running a store and feel like your customer data is underused, Evolvoom is our attempt to turn it into gentle, human‑like outreach that actually respects your customers’ time. We’d love your feedback, questions, or tough critiques in the comments.
Phuc Doan

Evolvoom IO Customer Retention AI feels like a very thoughtful tool for helping businesses keep customers engaged by turning data into actionable insights that can make retention strategies more effective and intuitive. Congratulations to the founders on launching this and wishing you lots of support and traction on Product Hunt.