BentoAI - Auto-create guides from existing articles and recordings

Bento

•2yr ago

Bento allows product teams to add native-looking onboarding checklists and feature activation UX into their product with no code. Now with BentoAI, these guides can be generated by pasting in existing help articles, videos, or recording clicks in app.

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Bento

Maker

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Hey Product Hunt, I’m Emily, the founder of Bento, and this time, we’re so excited to be properly launching Bento, alongside our most meaningful upgrade yet – BentoAI. Bento is a platform that enables Product managers and designers to craft effective in-product user experiences to activate new customers and deepen their usage of the product. For the past few years, we’ve enabled forward-thinking b2b software companies like Ashby, Ironclad, and Shopmonkey to launch self-serve onboarding and “Everboarding”. But one of the most challenging aspects has always been knowing what to build and how to build it well. A few months ago, we published our Figma templates of UX components that are commonly used in activation and onboarding. Today, we’re taking it a step further and bringing AI powered UX building! 🚀 *Create diverse experiences* BentoAI offers an array of inputs – from videos and help articles to click-through interactions. With these versatile building blocks, you can effortlessly craft various guides, such as onboarding checklists, contextual guides, or interactive click-through flows. For example: - Take your “getting started” help article and input that link to generate a multistep checklist guide which you can embed in your product’s dashboard or homepage - Make a Loom recording of you walking through an advanced feature, and Bento can generate a contextual guide which you can embed on that particular page of your product. - Have Bento record you clicking through a core workflow, and then produce a multistep clickthrough flow guide. 🌟 *Best practices out of the box* Our guides are more than just templates; they embody the best practices drawn from a wealth of customer guides. They’re tuned for length, tone and calls to action 🎨 *Customize effortlessly* We understand that each product is unique and UX flows are ultimately subjective. After BentoAI produces a guide from your inputs, you can easily tailor the content and styling to make it your own. You can even split test different versions to see the impact of length, tone or content. We’re excited to see what you build, and together, ensure that your users and customers get the most value from your products!

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2yr ago

@emily_wang4 Congratulations on the launch of BentoAI!🎉 With its advantages, BentoAI offers us a tool for success in attracting users to our products. We wish you good luck in expanding your business opportunities!👏

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2yr ago

@emily_wang4 Bento looks fantastic. Congratulations on the launch!

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2yr ago

Voxme: AI coach, insights, guidance

This is groundbreaking! 🚀 Integrating onboarding checklists and feature activation with no code is a game-changer for product teams. How does BentoAI ensure that the generated guides are user-friendly and intuitive?

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2yr ago

Bento

Maker

@ricardo_luz Thanks! We've done quite a bit of work iterating and training GPT based on our experience working with customers and their onboarding flows. Of course, we understand though that individual use cases may vary, so after the guides are generated and there's a starting point, they can be reviewed and tailored to any specific needs.

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2yr ago

Bento

Maker

@ricardo_luz such a good question! We tackle this both quantitatively and qualitatively. Since our earliest days, we regularly analyze the attributes of strong performing guides / announcements / cards, vs those who perform worse. That gives us a baseline around things like content length, media variety, etc. Then, we take the learnings from watching our customers iterate qualitatively (e.g. around bullet point formatting, etc). This is what we've trained GPT as an agent to do. The biggest gap so far is around media! Still exploring ways of incorporating that well.

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2yr ago