I know there will be more than 3 but what are the most important ones for you? Bonus point if you tell me what kind of product are you working on too :)
34 views
Replies
Best
The only right answer to this question is - It depends.
Report
@viveksrn Yeah I know :) But still interesting to see what others track most depending on their type of product/industry.
Having just launched a new app, HomePage, our top KPI's are downloads, those who set up a profile, those who return...also (and yes this would be 4, but I think it is important to track the negative in any business) how many deletes we have per day.
In the times of expensive ads and crowded distribution channels, for me it’s become average shares/invites sent per user. If share-ability isn’t baked into the product then sometimes it leads to an early retention focus, which if too early on could make the product great for a niche but bland/complicated to the masses. So, having a shareable product means having a better representation in your overall cohorts.
Hi! Right now I am promoting a Landing Page Generator (LP151) and I am using to track such metrics like: CPC, Cost per Registration and Cos Per Customer who made landing page with our product. I use these metrics for each adv-channel: Facebook, Instagram and Google Advs and others.
Could you recommend one more adv-channels for us?)
Report
Number of registered persons, number of paid persons, number of cancelled persons
Report
For Butter's collaborative tools, the 3 most important metrics are user engagement (time spent in sessions), user retention (monthly/weekly return rate), and feature adoption (usage of new tools like Scenes).
Report
We provide SaaS-based ERP solutions. We primarily focus on MRR (Monthly Recurring Revenue), Churn Rate, CSAT Scores, and monthly conversion rates.
The essential metrics for you would depend on what you are aiming for.
Qualitative metrics for customer satisfaction and CXO - CSAT, CES, Exit-intent, NPS
For quantitative assessment to gauge product performance- LTV, Churn Rate, MRR, new subscriptions, CAC.
For assessing the quality of service - CSAT, TATs, AHT, queries handled, conversions achieved.
These are not exclusive and would change from industry to industry. There are a lot of internal KPIs as well that companies track to evaluate their progress.
This totally depends on your vertical, your geo & audience, give me more context!
Report
DAU
Retention
ROAS
Btw, we are building Wylo, an interest-based social network for you to find people, content, AMAs, and resources based on your specific interests and hobbies.
We launched today and you should check us out here: https://www.producthunt.com/post...
At the highest levels Revenue, Profitability and Growth obviously. For my App, I track Downloads, Active users, Length of User Session and few more. Thoughts?
Replies
Homepage app
Convo
Landing Page Generator by LP151
For Butter's collaborative tools, the 3 most important metrics are user engagement (time spent in sessions), user retention (monthly/weekly return rate), and feature adoption (usage of new tools like Scenes).
Lyfpit
Neighborverse