Interested to hear some of the tools founders use on a day to day! My team discovered tawk.to a few months ago (a free customer support tool). It's been invaluable for collecting feedback, helping customers to use our product, and creating a knowledgebase for support documentation.
What are some of your favorite tools?
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In my practice, the best ones are employee monitoring software and Ahrefs. We use them every day (well, of course, in addition to Google services). work time does an excellent job of monitoring working time and evaluating its efficiency plus it does not record any personal information of employees.
Ahrefs is suitable for analyzing our competitors in the network, as well as for monitoring the positions of our company.
I use Grammarly every day. I'm french, so I'm always scared of making grammar mistakes. It looks so unprofessional. So I installed the extension, and I can correct myself everywhere.
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I use Slack to chat with my team, discuss technical issue, store node meeting, and video call. It's the best chat app for team now. Before Slack was born, I have to use Skype. It is a horrible product.
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Hanami.run to send and receive emails from my many domains.
Slack, Notion, Figma, Gsuite (and Word, because GDocs sucks...)!
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I started using Desk360 a couple of months ago to manage customer messages. For now, it works for me, but I don’t like how live chat looks on my website. I wish I could customize it
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@ali_osman_buyukbas hey ali, you'll be able to do the customization next week. the development process is completed and now we're testing it.
Trello for a personal projects, Jira for work projects and Slack for both personal and work chats.
I’m also loving miro for planning, refinement, brainstorming, etc.
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