How do you move power users from your free tier to paid plans?
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When we launched, we were extremely generous with our free plan to lower the barrier to entry and get initial traction.
It worked for growth, but now a significant chunk of our active daily users rely on the product heavily without ever needing to upgrades. Whenever we consider shifting certain features behind a paywall, we worry about pushing away the early adopters who helped build our community.
How do you restructure your pricing tiers to drive conversion without frustrating the free users who generate word-of-mouth momentum?
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