How do you self-onboard users who never chose your product?
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We’re facing an onboarding challenge with an invite-based B2B platform
Our customers invite external partners who need to accept an invitation, create a profile and configure their account before they can begin collaborating
Today, this often requires a demo involving both companies
That works when a customer has a few partners, but becomes difficult when they need to onboard dozens or hundreds
The main questions:
How do you create successful self-service onboarding for users invited by another company?
Has anyone solved this at a larger scale?
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