What’s the most underrated way to gather feedback from your users?
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Everyone talks about user interviews and surveys — but what about the less obvious methods? Would love to hear your unconventional (but effective) ways to learn what users really think.
I think that on forums to discuss the product with other users will be quite effective. Because live communication in a group can give more results than in surveys. Because we can get a much more detailed answer. But surveys are also very effective if we know our target audience.
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@ixord Totally agree, Igor. Forums or group chats often feel like the most direct and personal way to get real feedback. You catch the unfiltered thoughts , not just what people say when they’re being 'interviewed'.
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IXORD
I think that on forums to discuss the product with other users will be quite effective. Because live communication in a group can give more results than in surveys. Because we can get a much more detailed answer. But surveys are also very effective if we know our target audience.
@ixord Totally agree, Igor. Forums or group chats often feel like the most direct and personal way to get real feedback. You catch the unfiltered thoughts , not just what people say when they’re being 'interviewed'.