Grapevine
A company GPT that actually works
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phillip wang

Grapevine - A company GPT that actually works

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Connects to all your company's data sources, e.g. Slack, GDrive, Codebase, Linear, etc., and makes it really easy for AI agents to search over. The first product we're launching on this system is a company GPT that works better than any alternative today.

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phillip wang
Maker
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Like many of you, we were interested in a ChatGPT that fully understands your company. We tried all the existing tools (including expensive enterprise ones), but while they were good at answering “what is X team’s Q4 goal,” they weren’t good at the day-to-day questions that actually blocked people. So, our founders and early engineers created a set of 100+ representative questions, from hard technical questions to company-specific knowledge questions. At first, the state-of-the-art “enterprise search” products were getting about 50% of them correct, and our in-house system was getting 35%. But as we solved details in data processing, search algorithm, and more, we eventually achieved 85%. (For reference, the best human score our founders got was 70%) It’s changed the way we work: popular engineering channels that have 5+ questions / day are fully answered proactively by AI, and people across departments go to the bot first for bug reports, incidents, and support tickets. Our 15+ beta customers have been consistently surprised by the quality of answers too. We’d love for everyone to try it out themselves! We put a lot of effort into making it easy to set up (less than 30 min) and the first month is free. Grapevine is built with our company’s SOC 2 Type II standards and if it doesn’t work out, it’s super easy to delete your data. Thank you, and looking forward to your feedback! 🍇
Wayne

Congrats on the launch! Will you consider connecting to CRM in the future? I believe Grapevine has great potential to improve the efficiency of enterprise sales teams!

phillip wang
Maker

@wayne_appgrowing yup, we have salesforce and hubspot connectors coming very soon. if you sign up there is a place to request those sources, and we will let you know when they come out

Ekaterina Ulianova

Congrats with the launch! How do you ensure data privacy?

phillip wang
Maker

@ekulianova all data from customers are on separate databases on an AWS-managed cloud, and we will not train LLM's on your data! Other than that, our company policy is also to not look at your data unless you specifically opt-in in the product.

Ekaterina Ulianova

@phillip_wang3 thank you for the answer!

Nikolay Tsenkov

Will definitely be giving this a try! Congrats to @johnny_dallas and team!

Rajpurohit Vijesh

I'd love to see a feature that lets me easily share specific AI agent responses with teammates.

Victor Zhou
Maker

@rajpurohit_vijesh could you clarify? are you saying you want to be able to share responses from DMs with the agent with teammates? does using Slack's existing sharing functionality satisfy this for you?

Rajpurohit Vijesh

@victorczhou, Actually, I was saying that it's possible to share the AI agent's permissions with teammates so they can query data from the web only.

Charles

Company-wide AI search across all data sources is the holy grail for knowledge management. The unified data connection sounds powerful if it actually works seamlessly. Security and permission handling across different platforms will make or break this - excited to see the company GPT in action.