Create AI and natural language conversational apps through our developer platform. We offer a comprehensive solution that handles messaging, machine learning, and business logic, including integration with third-party APIs. You can suggest responses and update agent workflows in real time as well as automate many conversations.
@leftearpod Hi Jake!
Quick answer: we tried building a conversational app on existing tools and none fully suited our needs!
Long answer: we see a huge shift taking place right now towards people connecting with each other and with businesses though natural language chat. For consumers, usage of messaging applications has been growing like crazy. For businesses, demand for live chat has been steadily increasing and is dominating other channels for consumer interaction.
We're also at this interesting inflection point where computers are starting to be able to join in the conversations. The possibilities there are really amazing -- especially around simplifying information retrieval as the world around us becomes more data-driven and complicated -- and just getting started.
We recognized these trends starting a few years ago, when we realized the incredible potential to simplify interacting with complex datasets. And we thought long and hard about what the user experience would need to look like to make that work. Ultimately our goal is to enable simple, powerful, robust interactions that simplify consumers' lives. It's a very UX-driven approach to starting a company that had ended up developer oriented and focused on relatively serious tech.
@harryraymond Hi Harry, thanks for the question!
We see chatbots as a subset of conversational interaction -- where the broader term can mean full automation (either natural language or with a more restricted button-based interaction), two or more people talking, or agents helping customers through live chat. We're targeting this broader space in general while enabling companies to build better, higher value bots.
These interactions are happening everywhere: messaging platforms like Facebook, Telegram, Kik, etc, embedded with websites and mobile apps, and increasingly through voice on IoT devices. We help companies deploy apps on every channel.
@gkoberger thanks! Can't wait to see what you build.
BTW -- we love hosting our docs on ReadMe.io. Great product.
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Hey it's my name backwards ;)
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It's exciting, and overwhelming, to see the rate at which these tools are popping out.
One thing that really caught my attention about Init.ai was "Assist". I saw you were using Intercom on your site, which seems like a related use case.
Do you expect bots to start popping out outside of chat clients? Would you say "Assist" is an example of that?
Love the promise of what Init is bringing to the chat market. I work every day in the chatbot space with my company and can verify first hand that the problem they are solving is real. So many of the bot platforms are dumb down to not be usable for real commercial applications. Can't wait to start playing around with it.
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@james_william interesting, what kind of work/bots are you developing? (if you don't mind me asking.)
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