In too many ecommerce P&L reviews, I see the same pattern...
In too many ecommerce P&L reviews, I see the same pattern:
GMV looks great, but by the time you walk through each “step” of the cost stack, most of the profit has quietly disappeared.
If you redraw it as a simple waterfall, the money journey usually looks like this:
1. GMV – total order value.
2. Minus discounts, vouchers, COD fails → Net Revenue.
3. Minus COGS (actual landed cost, not a guess in Shopify).
4. Minus platform + payment fees (2.9–3.9% + $0.30 per order, often higher cross‑border).
5. Minus shipping + fulfillment + warehousing.
6. Minus refunds/returns (15–30% of orders in some categories).
7. Only then minus marketing (ads, KOL, affiliates).
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Most dashboards show founders the first few steps (GMV, Net, maybe COGS).
But it’s steps 4–7 that kill you: each one looks like “just 3–5%,” but together they erase the entire margin.
The funny thing is: once founders see this waterfall at the SKU level, they often say it before I do:
“This SKU needs a higher price.”
“This one is just for traffic; don’t over‑spend on ads.”
“This one is so deep in the red we should cut it entirely.”
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With Okiela, I’m trying to draw that waterfall automatically and in enough detail:
1. Pull data from Shopify (or CSV).
2. Rebuild the steps from GMV → Net → Gross → Net Profit → True Profit.
3. Show how much each layer is taking, at SKU, channel, and order level.
In a 2025–2026 environment where every margin point matters, I think every ecommerce founder should, at least once, look at their business as a clean profit waterfall. Only then does it make sense to decide whether to tune ads, pricing, or operations first.
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