Wow @stevenvanwel. Have been looking for unlimited hotspot options (basically doesn't exist). Purchased.
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Any chance you guys are working on a device with more battery capacity? I think the 5 hour battery life is the only thing that I don't really like. Otherwise I would leave this in my bag all the time and use it for my laptop on the go.
@timdorr Hey Tim! The battery should get around 6-8 hours. However, we definitely hear you. Battery life + hardware is a tough problem to solve. We hope to bring along better battery life in the future for sure.
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How can I find out if this device gets any signal of where I am located, or would be located when in use?
@dielawn714 Hey Dylan, you can check coverage on our site here: https://yourkarma.com/coverage. Just type in any places you're looking to check. Zip codes work best.
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So it's $50/month + an up-front fee to acquire the actual device?
@davidkram Yup, that's right. Karma Go is what gives you WiFi and you would need to own one if you were looking for access to our $50/mo option, and also our pay-as-you-go option as well, if that suits you.
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Just ordered! Quick question though, does the month start when I get the device or when I just payed?
@cwrichardkim Sure thing. In an effort to keep it short, I'll concentrate on the service. With the Jetpack, the service is more complicated. You'll have to buy a data plan that allows a certain amount of data per month. If you don't use the data by the end of the month, you lose it. So you pay for unused data. If you go over the data allowance, you'll have to pay an overage fee. You may also have to enter a 2yr contract, and if you want to get out of it, you'll pay termination fees. Essentially, it can cost you about $70/mo for 4GB 2yr contract. The Jetpack does offer some more coverage and speeds up to 9Mbps, average 5mbps. Our Karma Go + Neverstop option gives you all the data you want to use for one monthly price, at up to 5Mbps. That's it. No data caps, no contracts, no weird fees. Cancel anytime or switch to our pay-as-you-go option. We're very clear about what we offer and what you will get. I'm sure there is more to compare, but this answer is already long and I think I'm even more confused about the Jetpack now after researching it :)
@stevenvanwel - A day late but where is the connection coming from and how secure is it i.e. public wifi bad or home connection secure or somewhere in between?
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