AMA HOST WILL GO LIVE ON MAY 7TH @ 11AM EST Hello everyone! Matthias here. As Chief Product Officer at KAYAK, I lead our AI initiatives and development of intelligent travel interfaces.
First thing I'll say is that AI in travel is deceptively complex. Many companies claim to have "solved" it, but most solutions fall short in critical ways - either they don't access real-time pricing, they hallucinate travel information, or they create frustrating user experiences.
