Chris Messina

Markopolo AI - Reach 30–40% more customers with personal outreach at scale

We’ve officially shifted from our previous ad-automation tool and now, Markopolo AI delivers something entirely different. Instead of generic workflows, Markopolo AI analyzes each visitor’s real behavioral signals and generates individualized follow-ups across email, SMS, text messages and voice. The result? Customers convert at 30–40%, compared to the 10–15% industry average. No A/B testing. No manual optimization. Just LLM-powered campaigns that understand intent and adapt in real time.

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Dennis Lewis

Really cool product - does it work for B2B sites, as well?

Rubaiyat

@dennishlewis Hi Dennis, Thank you so much for the appreciation, currently the flow built is more suitable for consumer businesses, we will release for B2B usecases in January!

Dennis Lewis

@rubaiyat_farhan Awesome - keep me posted!

Siam Al Ahad

Amazing work! How does Markopolo ensure that the 1:1 conversations stay culturally accurate when adapting tone and language for global shoppers.

Rubaiyat

@siam_al_ahad Hi Siam, thank you so much for the comment! We had to do extensive prompt engineering, and for some cases model fine tuning to provide this with 20 languages (20 different cultures) worldwide now. We are adding up more and more contextualization everyday.

Harkirat Singh

Huge congrats on the launch! @tasbin @rubaiyat_farhan 🎉 Curious, which behaviour signal ended up being the strongest predictor for conversions?

Rubaiyat

@harkirat_singh3777 Thank you so much for the warm wish! Means a lot! Glad that you have asked this question, in terms of behavior signal, we have intentionally kept it weightage dependent and the key behavioral patterns that emerged as strongest predictors were:

  1. Deep engagement duration - Time spent studying product details, reading philosophy/about pages, checking specifications

  2. Research intensity - Multiple tab behavior, external validation searches, fact-checking patterns

  3. Friction points that didn't cause exit - When someone encountered barriers (missing certifications, price concerns, size issues) but stayed engaged rather than bouncing

    P.S. Just checked out Zivy, loved it!

Evan Stites-Clayton
💎 Pixel perfection

How does your platform know what someone's personality is going to be and what kind of messaging will resonate with them to help close them?

Rubaiyat

@the_esc Hi Evan, Thank you so much for the question! We infer it in real-time from behavioral patterns, then our AI creates a communication strategy that matches their decision-making psychology.

Here's the general approach:

Pattern Recognition Phase: Early behaviors reveal decision-making style - someone zooming 5x on product details for 3 minutes is fundamentally different from someone rapid-scrolling through 6 items in 2 minutes. Night browsing vs. comparison shopping across tabs. PDF downloads vs. social sharing. Each pattern cluster maps to a psychological archetype.

Digital Twin Analysis: We build a "customer agent" that analyzes their complete journey and outputs both a behavioral profile AND a communication strategy.

Saurabh Khebade

Watching our team bring Markopolo AI from concept to reality has been incredible. Today feels like a huge milestone for all of us! We're here to make marketing easier for D2C brands. Questions? Feedback? We're all ears!

Rubaiyat

@saurabh_khebade1 Lets goooo!

Musharof Chowdhury

Congrats on the launch! Big cheers for the new pivot, excited to see where you take it next.

Rubaiyat

@musharofchy Thank you so much! Means a lot! 🙏

Mahin Aleem
congratulations for the launch. How do you model high-intent vs. low-intent visitors and validate conversion lift across channels?
Rubaiyat

@mahin_aleem Thank you so much for your comment! Every event gets converted into a 384-dimensional vector stored in our vectorized_events, These vectors capture nuanced behavioral patterns like:

  • 3-minute product view with 5x zoom on details = design-sensitive buyer

  • Rapid scrolling + immediate wishlist add = impulse decision maker

    Then we do multi factor scoring. And attribution is our strong suite, our earlier product was all about attribution analytics, from Multi Touch to incrementality - also we give our users option to use other analytics like Triple-whale to attribute our recovered revenue so that it works like Triple-whale certified to them!

Abdullah Al Yeamin Maruf Prionto

I run a women's fashion store with a lot of add-to-cart but never checkout moments. How exactly does Markopolo determine if someone hesitated due to size concerns, price shock, or simply comparing colors? Would love to jump on a quick demo to see it in action with real fashion behavior.

Rubaiyat

@prionto Hi Prionto, Thank you so much for the comment! We identify behavior signals across a wide spectrum, do predictive analysis and communication strategy analysis, best thing is - all of these happens in real time! Looking forward to the call!

Sumaiya Shuma
Congrats! I like the idea of reading micro-behaviors instead of relying on templates. Interested to see how the multilingual part works in practice.
Rubaiyat

@sumaiya_shuma Thank you so much Sumaiya for the appreciation! Please give it a try, would love to help you with your usecase!

Cruise Chen

Great results compared to the industry standards! What kinds of customer behaviours do you capture and analyze?

Rubaiyat

@cruise_chen Hi Cruise, Thank you so much for the appreciation! We cover a range of these behaviors, categories including -

Browsing & Engagement, Shopping Intent Signals, Abandonment Triggers, Cross-Channel Behavior and more!