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Sofia Quintero

Delighted + NomNom Integration - Turn your NPS responses into product insights

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We are super excited to launch a refreshed version of our Delighted integration!

- Discover what your promoters and detractors are saying in other channels.

- Use customer segments to analyse your NPS responses and prioritize your most valuable customers.

- Assign tags automatically and visualise all your NPS data easily

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Jacqueline von Tesmar
Hey @lukaszkorecki & @dapolloortega, Can you tell us more about what you've built here?
Dylan Ortega
Maker
@lukaszkorecki @jacqvon Absolutely, thanks Jacqueline! NomNom automates the capture of your customer feedback and centralizes it in one place, allowing you to conduct in-depth research and find valuable insights about your customers. Our integration with Delighted makes it possible for product research teams to organize their NPS feedback and scores alongside feedback from other channels. Feedback captured in Delighted is especially helpful for customer research because it allows you to find common themes for detractors/passive users/promoters in your various feedback channels. This can be especially helpful for understanding what your best customers value most about your product, and any pain points or shortcomings your detractors are experiencing. Happy to answer any other questions about our integration with Delighted. :)