Been a Plum user for a few months now. Super easy to get started and great savings already building up! Congrats on launching on here guys! Wish you all the success in the future!
@xstex Hey Stephen, thanks for the feedback! We've debated a lot internally on the value of an app and it's something we are definitely thinking about launching in the future. Chat is great for certain use cases, and building on Messenger allows us to iterate very fast, but apps are still stronger when it comes to information presentation and more complex interactions. So stay tuned :)
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@alexis_michael Understand completely, the information presentation is for sure why I would like it to. Thank you
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I wonder if you guys plan to launch it on a global scale. I would love to use the app but I am from India and I guess I cannot use that app from here. :/
Would love to try if launched here! Would help me spend less and save more.
@steven_harries Thanks for the feedback! Definitely, our error messages are less than stellar in some cases :) As Victor said, we've focused on building the UX for UK users so far, but we will be fixing that.
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@victor_trokoudes@steven_harries Perhaps removing the country drop down menu or allowing for user sign up outside the UK? I'd love to at least get on a waitlist for the US :)
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@hthrjns@victor_trokoudes agree with Heather. Plum looks like an excellent product. All I meant was from a UX perspective is to at least provide exact feedback why US users can't sign-up within the signup process. It's a simple fix. All the best and will be looking out for the US release. Good luck!
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The UK market has been screaming out for something like this for a long time. Well done Plum for launching on PH, you've got me sold and signed up!
@dannypolicarpo Great to hear Danny, thanks a lot! Enjoy your automatic savings!
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Looks good, i started using it, but after being victim of a scam lately i decided to check out the terms - Section 12 is super-scary - what financial protections are in place to make sure i don't lose my money?
@danmatthews Hey Daniel good to hear some skepticism. So your money sits with our partner MangoPay which is regulated as an eMoney institution. This means that your savings remain at MangoPay till you withdraw them from Plum. eMoney rules stipulate that your money is ring-fenced from the operations of MangoPay, Plum and our partner bank, ie it can't go anywhere!
@antonio_bologna Hey Antonio, thanks for the vote of confidence :) Our revenue will come from future partnerships and features!
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How is this different from Digit?
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Using Facebook messenger raises a few security concerns.
Do you require additional authentication beyond the standard Facebook messenger login to interact with the bot?
If somebody has access to my facebook messenger (eg. forget to log out on someone else's laptop) can they browse all historical interactions in the messenger thread and interact with the bot to check account balance & invest plum savings?
@pdffy Hey Peter, thanks for your comment! For now we're relying on Messenger for chat authentication but we're already working on adding a second layer of security. It's a bit tricky to get it right on the bot without it being too cumbersome on the user experience. If you have thoughts on the matter, I'd love to hear them at alex@withplum.com :)
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