No support
by•
I deployed a server with great enthusiasm. I see that it is ready but there is no access. There is no ticket system. I asked for help via contact. I have been waiting for a response for hours. Unfortunately, there is no professionalism that I expected.
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RepoCloud.io
Hi Kerem. We didn't get support ticket from you. Feel free to send us an email. Our average response time is around 2-3 hours. Thanks!
@tsemrc I sent you an e-mail on Friday from this address, through the contact form on your website. But I haven't heard back for 4 days. You can find screenshots below.
@tsemrc please check ? I'm waiting for server. User: kerem.ozguven@edubook.com.tr
CompressImage.io
Maybe give them a day to respond?
Alternatively, you can try pikapods. They are very responsive.